Singapore Changi Airport (IATA: SIN, ICAO: WSSS), Changi International Airport, or simply Changi Airport, is the main airport in Singapore. A major aviation hub in Southeast Asia, it is about 17.2 kilometres (10.7 mi) north-east from the commercial centre in Changi, on a 13 square kilometres (5.0 sq mi) site.[4]
The airport, operated by the Changi Airport Group, is the home base of Singapore Airlines,Singapore Airlines Cargo, SilkAir, Tiger Airways, Jetstar Asia Airways, Valuair, and Jett8 Airlines Cargo. As of April 2008, Changi Airport handled about 4,340 weekly flights operated by 80 airlines to 130 cities in 59 countries. The airport is a secondary hub for Qantas Airways, which uses Singapore as the main stopover point for flights on the Kangaroo Route between Australia and Europe. Qantas is the largest foreign airline to operate from the airport, with over two million passengers annually. An important contributor to the Singapore economy, 13,000 people are employed at the airport, which accounts for over S$4.5 billion in output.
In 2009, the airport handled 37,203,978 passengers, a 1.3% decrease over the 2008 fiscal year. This made it the 21st busiest airport in the world and the fifth busiest in Asia by passenger traffic in 2009. In addition to being an important passenger hub, the airport is one ofthe busiest cargo airports in the world, handling 1.66 million tons of cargo in 2009. Incentives such as the Air Hub Development Fund, first introduced in 2003, have proven effective in attracting airlines. A new S$300 million fund to strengthen Changi's hub status began in 2007 when the previous S$210 million fund expired. A new S$1.75 billion Terminal 3 opened on 9 January 2008. Terminal 1 will be upgraded along the lines of the renovated Terminal 2, with the latter costing S$240 million. Changi has been courting both premium and budget travellers with the opening of a "commercially important persons terminal" by JetQuay and a S$45 million Budget Terminal in 2006.
Since its opening in 1981, the airport has made its mark in the aviation industry as a benchmark for service excellence, winning over 280 awards in a 20-year period from 1987 to 2007,including 19 Best Airport awards in 2007 alone. Changi Airport's efforts to counter the onset of age include periodic physical upgrades to its existing terminals, building of new facilities and the provision of a high level of customer service.
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